Joseph Chukwube, ReadWrite, June 28 2019
Original article published on ReadWrite.
Electronic Design is Utilizing AI-Enabled Solutions to Render Top-Grade Service
This article written by Joseph Chukwube for ReadWrite explores AI solutions for the engineering industry, specifically in Electronic Design companies, commenting on customer engagement, how companies are able to communicate between themselves and their machines, and predictive technologies. However, while the majority of the points Chukwube makes are true and align with our values at Iotic, many of them need to be taken further.
1. Harnessing Effective Data
Chukwube here, states that 'data, no matter how voluminous, is practically useless when not properly organized and analyzed.' This is true, but how should this be tackled? He touches on the use of Digital Twins and how they can be used to monitor data and predict problems before they arise, but this doesn't reach the full limits of how Digital Twins can be used to help a company's data.
Digital Twins do more than just monitor systems to predict issues and analyse data, they have the ability to gather and share information, internally and externally to a business. This allows a user to gain information that is entirely relevant to them and their company, without having to lift a finger, and is how the predictive qualities of Digital Twins are enabled. Twins of individual assets, whether this is a single engine or an entire construction site, can be created, which produce a feed of information about the asset, as well as potential factors that may affect its functioning, such as weather conditions, wind speeds, or delivery information. Digital Twins make this all possible, and more, today.
2. Faster and More Efficient Communication
While it is true that technology exists today that can bridge a gap between a business and their machines, predicting issues before they occur, this technology can be - and has been - developed even further. These predictions are based on real life data, and new technology means that this data can be collected and collated all into one place, so information can be gained with ease and with minimal effort from the user. Therefore, this not only gives businesses the ability to communicate with their machines and gain information and data quickly and easily, but also allows them to collate all the information they receive into one single location, giving a single source of truth that is more easily utilised. It also enables a business to communicate with data sources outside of their immediate company, to gain additional information that gives them 'the flexibility to meet up with demands, prevent downtime losses and control cost'.
3. Customer Engagement
Agreed, 'customer engagement is crucial' in order to maintain efficiency and stability within a business, and chatbots are a start at improving customer service and ensuring that efficiency and customer satisfaction remain high. But wouldn't it be great if companies were able to more easily and quickly access important and relevant data for their customers? Technology exists and is being utilised today that provides companies with a single source of truth, allowing data and information to be more easily accessed and utilised to solve customer enquiries. Find out more about a real use case of this technology in our collaboration with Rolls Royce Power Systems, and discover how this technology can be useful to you, your business, and your customers.
4. Quality Checks and Control
Ensuring that quality checks are conducted to the highest of standards is important to ensure the smooth running of a site, these checks require accuracy and can also sometimes be dangerous, so relying on human checks alone can be risky. Therefore, a practical solution such as a 'high resolution camera' that 'not only views but processes the information gathered such that defects are automatically flagged for correction', could be the answer. Iotic have developed intelligent technology in partnership with BAM Nuttall and Cranfield University, called The Learning Camera, that does exactly this.
5. Implementation of Virtual Assistants
Quality checks are an example of a job within a company that is time consuming, sometimes dangerous, and often repetitive. Therefore, if technology exists today to assist with these kinds of tasks, why wouldn't we jump at the chance? Intelligent technology can not only do the odd job that Chukwube describes, but it can help increase efficiency and productivity hugely throughout a company, as it frees up time for individuals to undertake other jobs. This includes tasks like quality and Health & Safety checks, as well as the everyday running of the business, as data is much more easily accessible, quickly and with complete relevance to each specific situation. This technology exists today to increase business efficiency and free people from time consuming and sometimes dangerous tasks.
6. Predictive Maintenance
3D generated models were only the beginning of predictive technologies and how they may help to detect issues with assets and products. Digital Twin technology can provide accurate, real time information that can help companies to predict factors that may influence the development of a project or that may affect a specific asset. A Digital Twin is not a 3D model of something, as many believe it to be, it is instead a virtual copy of a particular asset, whether this is a person, an engine, a car, or an entire building site. This Digital Twin is then able to interoperate with other twins within one ecosystem, gaining information that is entirely relevant to the user's needs, without them having to monitor or continuously programme information into it. A river of news can then be created which provides the user with any piece of information that could want to know about this specific asset, as long as it is relevant to their specific needs. This technology is available right now, and is helping companies to improve in productivity, customer service, cost effectiveness, and overall company efficiency.
Intelligent technology exists today and can not only help the Engineering Industry, and more specifically Electronic Design companies, but can help any business no matter how large or small. This is in the form of Digital Twins which have the ability to do all of the above, within one interoperable ecosystem, without the need to adopt a multitude of technologies and without creating complexity within your business. They provide answers to all your business problems, quickly, easily and effectively, with minimal effort and time from the user. As Chukwube agrees, you should consider joining the revolution, for fear of missing out on all this technology has to offer you. Discover more on our website.