Bhaskar Roy, Forbes, June 19 2019
Original article published in Forbes.
Why Digital Transformation Isn't Happening - - And How You Can Change That
This article written for Forbes by Bhaskar Roy, explains true problems that enterprises face when attempting to successfully digitally transform themselves, and potential ways of solving these. However, we think it can be taken further. What do 'technology investments with the future in mind' look like and how can these solve enterprises' digital transformation problems?
Roy makes excellent points about why businesses are failing to digitally transform themselves, however some of these need to be explored further. Yes, it is easy to underestimate 'the damage complex processes can do, both to your digital transformation goals and to overall productivity', but what if this complexity was removed?
Part of the reason that enterprises are failing at successful digital transformation is the fact that on average, they are utilising '1,935 apps... a 15% increase compared to 2017'. The perception individuals have about digital transformation being down to them spending ridiculous amounts of money and adopting multiple different apps and technologies, is flawed, as Roy agrees. Exploring this further reveals the true issue with digital transformation, that by adhering to this mindset, companies are creating complexity for themselves, as their data is disparate and confined to a multitude of different apps and silos that are difficult to manage.
The removal of this complexity with a single technological solution that collates all a company's data and allows it to intelligently communicate with each other, as well as one that enables information to be gathered and shared with external organisations, could be the answer. This would enable a business to utilise its data more effectively and being to digitally transform itself.
While complexity is the main issue encountered by businesses, Roy suggests that a true solution to all business problems would be for companies to adopt 'a combination of business, process and technology', which to a certain extent is true, but is not an entire solution. A technological solution is still possible, while still accounting for the business and the process elements that are so important to a company's development. Technology that is centred around a users specific needs; one that is scalable and can be built around the business, could be the true answer. This keeps the business' main interests central, and also means technology can be adopted with process and future processes in mind, as it allows for any changes the company may encounter, whether these are developments or setbacks.
According to Roy, 'even the best technology can't make up for complicated, difficult to execute processes', but we think it can. A single technological solution could be the answer to successful digital transformation; a virtual interoperable ecosystem with a future focus. An environment that is entirely secure, scalable, and able to be built around you and your company's specific needs. Discover more on our website.